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terms and conditions

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SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from 1st Ohio Insurance, you may receive messages related to the following:

  • Reminders
  • Follow up
  • Billings
    • Example: Hello , this is 1st Ohio Insurance with a friendly reminder that your payment for your auto insurance is past due , please contact our office at 216-678-9400 to discus payment options , thank you' Reply STOP to opt out of SMS messaging at any time'

    3- Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your billing.
    Example:
    "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your account or billing status."

    4- Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

    5- Opt-In Method:
    You may opt-in to receive SMS messages from 1st Ohio Insurance by submitting an online form.
    6- Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

    7- Help:
    If you are experiencing any issues, you can reply with the keyword HELP to 216-678-9400 Or, you can get help directly from us at www.1stoh.com.
    Additional Options:
    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

    8- Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt-out at any time by texting "STOP."
    • For assistance, text "HELP" to 216-678-9400 or visit our Privacy Policy page https://1stoh.com/privacy-policy/ and Terms and Conditions page https://1stoh.com/terms-and-conditions.
    • Message frequency may vary